FAQS

 FAQS
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Q:What certifications do your products have?
A:

Our office furniture products are manufactured according to international quality standards. Depending on the product category and market requirements, we can provide certifications such as BIFMA, SGS, EN standards, and other related test reports upon request.

Q:How long is the warranty period?
A:

We generally offer a warranty period ranging from 1 to 3 years, depending on the product model and materials used. Detailed warranty terms can be provided with your quotation.

Q:Can you provide more company information or project references?
A:

Yes. We can share our company profile, factory information, product catalogs, project cases, and cooperation references to help your team better evaluate our capabilities and services.

Q:How do I install the products?
A:

Installation instructions are included with the products. We can also provide installation videos, assembly guides, or remote support if needed.

Q:Are your products easy to install?
A:

Yes. Most of our products are designed for quick and simple assembly with standard tools and clear instructions.

Q:Are the materials environmentally friendly?
A:

We use environmentally friendly materials that comply with relevant industry standards. Many of our products use low-emission boards, recyclable materials, and eco-friendly finishes.

Q:Are your products tested by third-party agencies?
A:

Yes. Selected products are tested by independent third-party laboratories for durability, safety, and quality performance.

Q:What is the production lead time?
A:

Production time usually ranges from 25 to 35 days depending on the order quantity, product type, and customization requirements.

Q:Can you provide product drawings and dimensions?
A:

Yes. We can provide product specifications, technical drawings, dimensions, and detailed photos upon request.

Q:I couldn’t find the product I need on your website. Can you still help?
A:

Absolutely. Our website only displays part of our product range. We can recommend additional models or develop customized solutions based on your requirements.

Feel free to reach out for any queries. We would be happy to help!
WE LOOK FORWARD TO WORKING WITH YOU.
CONTACT US >>
Office Furniture Manufacturer & Workspace Solutions Supplier
+86 150 1350 3028
[email protected]
+86 150 1350 3028

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